Support

How can we help?

Choose a product to view support details, common questions, and the best way to contact Orange Forge AI, LLC.

MoleJournal

MoleJournal Support

MoleJournal is a personal, on-device mole tracking and organization app.

Getting Help

For help and feedback, email the support team at [email protected].

When requesting support, include:

  • The device and operating system version you are using.
  • What you were trying to do.
  • What happened instead.
  • Any error message shown by the app.
Do not send private medical photos or records unless you intentionally choose to include them.

Common Questions

Is MoleJournal diagnostic?

No. MoleJournal is for personal recordkeeping only. It does not analyze photos, diagnose skin cancer, decide whether a biopsy is needed, or replace care from a dermatologist or other qualified clinician.

Where is my data stored?

Your profiles, mole records, measurements, and photos are stored on your device. Orange Forge AI, LLC does not store your mole records or photos on its servers.

How do I keep a backup?

Use "Save a backup" in "Backup & Restore" to create a backup file containing all profiles, or select a profile and use export to create a backup file containing only that profile. Save the file somewhere you trust. You can import the backup later from "Restore from a backup" in "Backup & Restore".

What should I do if I am worried about a mole?

Contact a dermatologist or other qualified clinician. Seek medical advice if a mole is new, changing, itching, bleeding, painful, not healing, or otherwise concerning.

Privacy Policy

Read the MoleJournal app privacy policy.

ClosetCue

ClosetCue Support

ClosetCue is a private, on-device wardrobe catalog and outfit planning app.

Getting Help

For help and feedback, email the support team at [email protected].

When requesting support, include:

  • The device and operating system version you are using.
  • What you were trying to do.
  • What happened instead.
  • Any error message shown by the app.
Do not send private wardrobe photos, backup files, or personal records unless you intentionally choose to include them.

Common Questions

Where is my data stored?

Your wardrobe items, photos, notes, saved outfits, request presets, and preferences are stored on your device. Orange Forge AI, LLC does not store your wardrobe records or photos on its servers.

How are outfit suggestions created?

ClosetCue uses an on-device, rule-based styling engine. Suggestions are based on the structured wardrobe details you add, such as category, color, material, fit, formality, weather readiness, care needs, and availability.

Do I need an account?

No. ClosetCue does not require an account, subscription, or cloud profile.

How do I add item photos?

Use Add item, then choose Camera or Photo library. ClosetCue routes added photos through the cropper and saves a smaller local copy for the wardrobe item.

How do I get outfit suggestions?

Open Plan, adjust the Styling Brief, then tap Generate outfits. You can choose a dressing scenario, dress code, weather, comfort priority, preferred color, and pieces to build around.

What does Try before buying do?

Try before buying lets you enter a prospective item and see how well it pairs with your current wardrobe. The item is evaluated against your closet but is not saved unless you add it separately.

How do I keep a backup?

Use Back up full profile in Settings or Today's Edit to create a .closetcue backup file containing your closet items, item photos, saved outfits, request presets, and preferences. Save that file somewhere you trust. You can import the backup later from Restore from a backup in Settings and choose Merge or Replace.

Why does ClosetCue ask for location?

ClosetCue can use your current location to show local Apple Weather and set weather-related outfit planning choices. If you do not allow location access, you can still choose weather manually.

Privacy Policy

Read the ClosetCue app privacy policy.